Shipping Policy

At GRANDE, we aim to process and dispatch orders as quickly as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. During peak periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

• Domestic orders: 3–10 business days
• International orders: 7–21 business days

Please note that delivery times are estimates and may vary due to customs, carrier delays, or other factors beyond our control.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing tracking details where available.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact us and we will work with the shipping carrier to assist in locating your order.

Incorrect Address

We kindly ask customers to review their shipping information carefully before completing their order. If you notice an error, please contact us as soon as possible and we'll do our best to assist.

Contact Us

For shipping-related questions, please contact us through our Contact page.